Privacy policy

Last updated:  14/06/2026

Cushy ("we", "us", "our"), operated by JPG Group (AU) (ABN 82 437 022 825), respects your privacy. This policy explains what personal information we collect, how we use it, and your rights. It applies to trycushy.com and any order you place with us.

What we collect

• Contact and order details: name, email, phone, shipping and billing address.
• Payment information: processed securely by our payment providers. We do not store full card numbers.
• Usage data: pages visited, device and browser information, collected through cookies and analytics tools.
• Anything you send us: emails, support messages and reviews.

How we use it

• To process and ship your order and provide customer support.
• To send order updates and, if you opt in, marketing emails. You can unsubscribe at any time.
• To improve our website, products and advertising.
• To meet our legal and tax obligations.

Who we share it with

We share data only with providers who help us run the business: Shopify (our store platform), payment processors, shipping carriers, email and analytics providers, and advertising partners such as Meta and Google to measure and target ads. We never sell your personal information.

Cookies

We use cookies and similar tools for cart functionality, analytics and advertising. You can control cookies through your browser settings.

Your rights

You can ask us to access, correct or delete your personal information, or opt out of marketing, at any time. Email admin@jpggroup.com.au.

Data security and retention

We take reasonable steps to protect your information and keep it only as long as needed for the purposes above or as required by law.

Contact

Questions about your privacy? Email admin@jpggroup.com.au. We handle personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).